Sessions
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Ready to start - here’s how to make a booking
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My preferred practitioner doesn't have availability - what can I do?
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Time Zones
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How do I amend my booking
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How do I cancel a session?
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Can I get a refund for a session that didn’t take place?
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Whoa! My allowance looks wrong
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Do unused sessions carry over?
General FAQs
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We love feedback! Good or bad, we are always looking to improve our service.
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Not happy with our service? Here’s how to let us know.
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I want to share the love. Where can I find a discount code for friends and family
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Crisis hotlines
Getting started
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What details do I need to sign up?
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Feedback
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Changelog

How can we help you?

Search for any helpful articles from our team to find an answer to your question.

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Sessions

Learn everything you need to know about booking, preparing for, and making the most of your sessions.

8 articles

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General FAQs

Find answers to common questions about using the platform and getting the support you need.

4 articles

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Getting started

Everything you need to set up your account and start using the platform with ease.

1 article