Do unused sessions carry over?

No, annual allowances do not carry over to the next period.

All allowances reset at the beginning of each new period, so we encourage you to make use of your allowances within the designated time frame. If you have any further questions or need assistance in planning your usage, feel free to contact our support team.

In some cases allowances are set to a maximum per month and these renew each month. You can find your session allowance information (number of free sessions available and end date) under AVAILABLE FREE SESSIONS on your home page.